Accessing LikeMind >
You can phone us, get a referral from a GP or other healthcare professional, or just come in and see us.
We have friendly professional staff available for you to connect with Monday to Friday 9:00am to 4:30pm via telephone, video or in person appointments.
If you are unsure about which appointment works best for you, please reach out so we can discuss what option would best meet your needs.
LikeMind is not a crisis or emergency service. For crisis support please contact one of the following National 24/7 crisis services:
In an emergency, please call 000 or go to your closest emergency department.
LikeMind Wagga Wagga endeavours to make our services supportive and easy to access.
General appointments are free. With a Mental Health Care Plan, the cost of an appointment with a Mental Health Clincian will be bulk billed via Medicare. There may be a charge for telehealth services.
If you call LikeMind, are referred by another service, or walk in to one of our clinics, LikeMind clinicians will see you for mental health assessment and care planning. It is not necessary for you to have a Mental Health Care Plan.
If you would like ongoing clinical support with a Mental Health Clinician you will need to get a Mental Health Care Plan from your GP.
Most counselling sessions with our Mental Health Clinicians are funded through Medicare’s Better Access Scheme. We bulk bill these sessions, meaning we bill Medicare for the services you receive, instead of charging you.
In order to bulk bill your sessions, you will be required to see a GP to obtain at Mental Health Care Plan (MHCP).
When booking an appointment with your GP to get your MHCP, please ask for a longer appointment time.
A MHCP identifies what sort of mental health difficulties you are currently experiencing and what sort of therapeutic support may benefit you. The GP will ask you questions about your situation and how you have been feeling so they can complete the plan.
Once it’s complete, the GP can forward a copy of your MHCP to us, or you can drop it off to LikeMind Wagga Wagga.
Under some circumstances LikeMind Wagga can arrange for you to access services via telehealth. Some charges may apply for telehealth services. Bulk billing services available.
When appointments are booked, we reserve a 50-minute appointment especially for you, therefore the following cancellation policy is in place.
We require 48 hours’ notice to reschedule or cancel a session. This policy is in place to allow us to offer the allocated time to another person who may be on a cancellation or waiting list for an appointment.
You can cancel your appointment by responding to the SMS-reminder that is sent to your mobile. You may also call our office on 02 6311 1700 to cancel or reschedule.
If you call after hours, we do have an answering service that allows you to leave a message. We will return your call if requested.
We understand that sometimes you may be unable to keep an appointment because of sudden illness or an unexpected personal emergency. If this happens to you, please contact us as soon as possible to reschedule.
Interpretive services are available with notice provided.
Yes. Staff at LikeMind will only share your information if there are serious concerns about your safety or the safety of others.
I have found LikeMind to be very helpful throughout my mental health journey. LikeMind has provided ongoing psychological and group support. The staff are always very professional, supportive and kind.
We acknowledge the Traditional Custodians of the land on which we live and work, and of the many different nations across the wider regions from which we all come. We pay our respects to the Elders, past, present, and emerging as the holders of the memories, the traditions, the culture, and the spiritual well-being of the Aboriginal and Torres Strait Islander peoples across the nation.
We acknowledge any Sorry Business that may be affecting the communities as a whole. In the spirit of reconciliation, partnership, and mutual respect, we will continue to work together with Aboriginal and Torres Strait Islander peoples to shape our community mental health services to respond to the needs and aspirations of the communities to which we serve.
We embrace diversity and are committed to creating a safe environment for all people, irrespective of their age, gender, cultural identity, sexuality, abilities, language, economic status, profession, or location.
We would like to recognise the individual and collective expertise of those with a living or lived experience of a mental health condition. We pay tribute to the vital contribution to system change and recognise the courage shown in sharing this unique perspective. One that provides hope and shapes a better future for themselves and others.